Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your use of the services provided by Bitcoin Asset Reserve Ltd ("Reserve", "we", "us", "our"), a company registered in England and Wales (Company No. 16686955) with its registered office at 3rd Floor, 1 Ashley Road, Altrincham, Cheshire, United Kingdom, WA14 2DT.

By accessing our website, applying for a loan, or using our services, you agree to be bound by these Terms. If you do not agree, you must not use our services.

2. Services

Reserve provides Bitcoin-backed lending services. You deposit Bitcoin as collateral and receive a loan in USD or GBP. Loan terms, including interest rates, LTV ratios, and repayment conditions, are set out in individual loan agreements. These Terms apply in addition to any specific loan agreement you enter into.

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts. Our services may not be available in all jurisdictions. You are responsible for ensuring that your use of our services complies with the laws of your country of residence.

4. Collateral

Collateral is held in segregated custody with institutional custodians. You retain ownership of your Bitcoin subject to our security interest until the loan is repaid. We do not rehypothecate, lend, or use your collateral for any purpose other than securing your loan.

5. Risk

Bitcoin-backed loans carry risks including price volatility, margin calls, and liquidation. You should understand these risks before borrowing. We recommend reading our How It Works and FAQ pages. We do not provide financial, tax, or legal advice.

6. Margin calls and liquidation

If the loan-to-value ratio of your facility reaches the margin-call threshold set out in your loan agreement (65% for Bitcoin-collateralised loans), you will be notified and given a cure window to post additional collateral or make a partial repayment. If the ratio reaches the liquidation threshold (80%), we may sell collateral, only to the extent needed to restore the position to a healthy level, with sale proceeds applied to principal, accrued fees, and documented costs. Any remaining collateral stays pledged to you. The precise thresholds, windows, and mechanics for your facility are set out in your loan agreement, which prevails over this summary.

7. Fees

Pricing is a flat fee for the loan term, fixed at drawdown: interest for the full term plus an origination fee, as stated in your loan agreement. The fee does not reduce if you repay early. Any contingent fees that can arise during a workout (for example, fees on rescue-collateral tiers during a cure window) are disclosed in the loan agreement before you draw.

8. Regulation

Bitcoin Asset Reserve Ltd is not currently authorised or registered by the UK Financial Conduct Authority. We intend to apply for authorisation when the FCA's cryptoasset application gateway opens (expected September 2026). We operate within applicable legal frameworks. Cryptoassets are not protected by the Financial Services Compensation Scheme, and you will not have access to the Financial Ombudsman Service.

9. Liability

Nothing in these Terms excludes or limits liability that cannot be excluded under English law, including liability for fraud. Subject to that, Reserve is not liable for indirect or consequential loss, for movements in the market price of Bitcoin or any other asset, or for the acts or omissions of third-party custodians and payment institutions, except as set out in your loan agreement.

10. Complaints

If something has gone wrong, contact complaints@reservebtc.co. We acknowledge complaints within 5 business days and aim to provide a final response within 8 weeks. Because Reserve is not currently FCA-authorised, the Financial Ombudsman Service does not apply to our services at this time.

11. Changes

We may update these Terms from time to time. Material changes will be notified via our website or email. Continued use of our services after changes constitutes acceptance.

12. Governing law

These Terms, and any dispute or claim arising out of them, are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

13. Contact

For questions about these Terms, contact us at reservebtc.co/contact.